Terms and Conditions of Sale: Custom Bridal
1. These Terms and Conditions of Sale (“the Terms”) apply to all orders and contracts for the
sale or supply of goods or services between Magdalene Celeste (“the Seller” or,
where applicable, “Us”, “We” or “Our”) and a purchaser of goods and services (“the
Purchaser” or, where applicable, “You” or “Your”).
2. By ordering, placing a deposit for, or purchasing goods and services from the Seller you
agree to be bound by these Terms.
Deposits and cancellation
3. A deposit of up to 50% of the total value of any order is required to be paid by the Purchaser at
the time of placing the order. There will be no contract of sale in respect of the order until
the deposit has been paid by the Purchaser and the order has been accepted by the Seller.
4. The deposit can be paid by either bank transfer or paypal.
5. Deposits are non refundable. If the Purchaser wishes to cancel the order, they will need to
inform the Seller in writing as soon as possible. If the Purchaser wishes to cancel the order
more than one month after the original deposit is paid, then the Purchaser is liable to pay
the full amount and remaining balance of the gown and must do so within 3 months
6. The deposit is not transferable to any goods other than those originally ordered. If the
Purchaser wishes to purchase different goods, the Purchaser will need to cancel the original
order and place a new order with a new deposit.
7. A refund in part may be permitted under extenuating circumstances if no work has been undertaken
by the designer. Extenuating circumstances such as cancellation of wedding/sickness or
other serious circumstance and only at the discretion of the designer.
8. A full refund may be permitted only in the event the designer cancels the order in writing
Final payment
8. A final payment of the balance of the purchase price of any order, after taking into account
any deposit already paid, must be paid within 14 days of the gown completion and
being ready for collection. In the event that the Purchaser fails to pay the full purchase price in
accordance to the terms and conditions, the designer is entitled to resell the goods after a period
of one month from notification that the item is completed
9. In the case of accessories, a final payment of the entire price must be paid at the time the
order is placed.
10. The Seller will notify the Purchaser when the order is complete and is ready for
collection within 3 working days of receipt. Under the terms of its insurance policy the Seller
will provide free storage for two months post completion but the Purchaser will need to
collect the goods within this time.
11. The Purchaser will not be entitled to collect or take delivery of the order, or to make any
external alterations to the order, until the Final Payment has been made.
12. There is a no additional fee for making your Final Payment by credit card.
Delivery, Title and Risk
13. Delivery and collection dates given by the Seller are given for guidance only and are not
binding upon the Seller. Whilst the Seller will endeavour to ensure goods are available for
collection by the date given on the order form, they do not accept responsibility for late
delivery caused by any circumstances beyond their control, including but not limited to
postal delays or actions of the Seller’s suppliers.
14. Delivery to the Purchaser shall take place when the Purchaser collects the order from the
Seller’s studio. Risk in the goods comprising any order shall pass to the Purchaser on
delivery.
15. Title to the goods comprising any order shall not pass to the Purchaser until the Final
Payment in respect of the order has been made in full.
16. Before the Purchaser collects any goods and removes them from the Seller’s premises, the
Purchaser must satisfy themselves as to the condition of the goods and inform the Seller of
any defects or discrepancies.
Limitations of liability
33. The Seller will not be liable for any defects or discrepancies found by the Purchaser after the
Purchaser has collected the order and removed it from the Seller’s premises.
34. The Seller will not be liable, whether in contract or in tort or otherwise, for any indirect,
consequential or special damages or losses of whatsoever nature or howsoever caused,
whether related to the supply of the goods or their use or not.
35. Due to the delicate nature of the goods, the seller cannot be held responsible or liable for
any damage incurred after collection, during or after the wedding or whilst the dress is in
storage.
36. It is recommended that the goods are kept out of direct sunlight for storage and are not
packed tightly, alleviating the risk of pressure marks and keeping embellishments and other
alike details intact.
Governing law and jurisdiction
37. These Terms and any contract for the sale or supply of goods and services between the
Seller and the Purchaser shall be governed by English law. Any dispute arising out of or
connected to such contract shall be subject to the exclusive jurisdiction of the courts of
England and Wales.
38. Cancellations of paid appointments are refundable up to seven working days before the appointment date.